Notes From the Underserved

Broadband effort gets back on track

By Steve Nelson
(reprinted from Berkshire Eagle, Broadband effort gets back on track, October 12, 2016 )

You will soon see work crews standing around utility poles, gazing upward. They’ll not only be checking the cables on those poles, but looking as well toward the future of broadband in western Massachusetts.

The long-awaited project to bring high-speed internet service to unserved homes and businesses in Berkshire and adjacent counties is once again on track. Last winter Gov. Baker put the project on hold and under review, after it had run off the rails. In the spring he appointed two new key executives at the Massachusetts Broadband Institute (MBI), the agency responsible for the state’s participation. His mandate to them: get it moving.

To get started, tens of thousands of utility poles in the region must be surveyed. Is there enough room on each pole for a new fiber-optic cable, will the existing cables on a pole have to be moved to accommodate the new one, or is a new taller pole needed to provide the required space?

Since the summer, town representatives have been working with MBI to better understand the financial implications of building a fiber network in their towns and to demonstrate their eligibility to proceed. A few towns like Washington have already completed this readiness process, and many others are well underway. MBI began the first pole surveys in Ashfield last week, with other towns to follow in steady succession.

Despite the sometimes acrimonious relationship between towns and MBI last winter, I can say from my own experience, and from what I hear from other towns, that the readiness process has been harmonious. We’re all working productively with the MBI’s technical staff to put the pole surveys in motion. Despite the web development company project’s past problems, this came as no surprise to me. I’ve worked with engineers and techies for 40 years. When they’re given the responsibility to get a job done, they do it.

An important piece of the progress being made is a new Last Mile Program Policy approved on Sept. 29 by the MBI Board of Directors and by the Executive Committee of its parent organization, the Massachusetts Technology Collaborative. That policy stresses the “importance of regionalization,” which has been the rationale and motivation for the WiredWest municipal cooperative since its formation over five years ago.

Specifically, the policy states that MBI is “committed to providing opportunities for towns to associate and join together for any component of network operation that is mutually beneficial.” While for purposes of the readiness process towns have been proceeding on the assumption that they are building independent networks to serve towns individually, the policy anticipates that “the design, construction and operation” of such single-town networks will allow them “to join with a multi-town network” to share services and achieve economies of scale.

Towns’ clear rights

The policy concludes by emphasizing that “the formation and governance of these collaborations will be at the discretion and the purview of the towns.” This has been what WiredWest and its member towns have maintained all along, that the towns have the right under Massachusetts law to form a cooperative such as WiredWest and to determine how it will be governed, especially since the towns are putting up almost two-thirds of the money for the fiber network.

Even before MBI adopted its new policy, WiredWest was moving down a parallel track. Its Board of Directors, comprised of delegates from its member towns, unanimously agreed that it should evaluate potential vendors to provide network operation services on a regional basis, so that each town might not have to contract with vendors on its own. WiredWest recently issued a Request for Information (RFI), to which it had a strong response, about what services potential vendors can provide. This complies with the policy’s requirement that vendors must have “experience […]

Notes From the Underserved Archive

We can bring you broadband if we all pull together.

Top Stories

Small towns join forces to bridge the digital divide


Tim Newman (WiredWest Spokesperson and Delegate from New Marlborough) and Bob Labrie (WiredWest Executive Committee, Treasurer and Delegate from Goshen) are interviewed for this piece that showcases the efforts small towns are making to bring high speed internet to rural America.

Click here for a link to the story and accompanying transcript.

While cable companies provide internet services for the majority of Americans in urban areas, many rural residents have been left on the dark side of the digital divide. According to a report by the Federal Communications Commission, 34 million Americans lack access to high speed Internet — 23 million of them in small towns and rural areas of the country. Now, some communities are banding together through internet cooperatives to build their own high speed networks. NewsHour Weekend Correspondent Ivette Feliciano reports.

The Hills Are Dead — Without the Sound of Internet Access: Susan Crawford Blog Post

ww.s crawford blog_IMAGESusan Crawford is one of the three authors of the WiredWest Case Study. What Elizabeth Warren is to the Financial Services Sector, Susan Crawford is to Telecommunications Industry and the Internet. In this personal blog she expresses her dismay over the Commonwealth’s handling of the now-stalled effort to bring modern internet infrastructure to rural Western Mass (and indirectly to rural communities all over America).

The Hills Are Dead — Without the Sound of Internet Access sheds light on the national failure to provide high-speed digital access to rural America. link to her blog

Gov. Baker, connect us now and release the funding to build our network!

Sign the Petition Now!


Our towns are withering. Without broadband, the future of small Western Massachusetts towns is bleak…

We’ve been living on wrong side of the digital divide for years, not able to fully participate in 21st century life and falling further behind year by year. But as last summer came into bloom, it looked like everything was about to change. True broadband—fiber to the home—seemed within our grasp.

Many of us were part of that moment, participants in historical town meetings with attendance busting standing-room-only votes to bring broadband to our communities. 24 WiredWest towns passed their funding authorizations in April, May and early June, approving $38 million to bring broadband to their towns. The mood was near euphoric. The 7 remaining WiredWest towns eligible for funding were looking forward to their town votes to join the regional project. Broadband was in our future. Finally! Detailed engineering planning and pre-construction surveys were projected to begin in a matter of months!

“Then,” said nationally recognized telecommunications policy expert, Susan Crawford, “the wheels fell off the bus.” And now, a year later, there has been no progress and all funding is currently frozen. The government agency the MBI, in charge overseeing the statewide initiative, providing 1/3 of the funding, and managing network build, has accomplished absolutly nothing.

What the hell happened?

Hundreds of town employees and volunteers across and were among them!—donated their time and expertise in engineering, financial, legal, technology and marketing fields to produce viable broadband solutions for their communities. WiredWest is proud to have been […]

Top Stories Archive

WiredWest: our cooperative solution for broadband internet in western Massachusetts

Get the Answers

Q. When will we actually get broadband?

Q. Will subscribers have to keep their Verizon phone service to get WiredWest’s broadband service?

Q. Who controls the subscriber rates?

Q: How does MBI play into this?

Learn the answers & more!

Working together to build a state-of-the-art fiber-optic network to serve everyone and drive regional economic growth, create jobs, improve education and healthcare, and ensure a sustainable future for our communities.