Notes From the Underserved

Internet at the Speed of Light is Finally Here!

There is a one- time $99 activation fee on al l accounts.
Your town’s MLP may choose to add a monthly MLP fee to he lp defray depreciation reserve requirements and debt service for the money borrowed to build the network.

Getting Connected

When you sign up for service, your town’s MLP will bring a fiber connection from the network at the road to your house. The cost of this “drop” to your home will depend on how far you are from the road and whether you have overhead or underground utility service. The cost to you for this drop will depend on the available construction funds that your MLP has to work with.

Click on your town to sign up now: 
Rowe, New Salem, Washington

Questions? See the FAQ page for your town:
Rowe, New Salem, Washington

Working Together

The towns of Rowe, New Salem, Washington and Windsor are charter member of WiredWest, a municipal co-op formed to bring broadband to towns in Western Massachusetts. WiredWest will be your towns Internet Service Provider and has contracted with Whip City Fiber to operate the network and serve our customers.

Why are the towns of Rowe, New Salem, Washington, and Windsor working with WiredWest?
By serving its member towns on a regional basis, WiredWest will reduce the administrative burden, cost and risks of owning and operating a fiber network. Customers will pay WiredWest for services, and as a non-profit cooperative, it will return excess revenues to its member towns.

What does Whip City Fiber do? Whip City Fiber is an internet service provider owned and operated by Westfield Gas + Electric. It has a successful track record serving customers in the city of Westfield and is working with several towns in Western Massachusetts to launch broadband service over municipal fiber networks. As a subcontractor to WiredWest, Whip City Fiber will operate and maintain our network and deliver service to our customers.

Notes From the Underserved Archive

Top Stories

The Benefits of Broadband

Watch streaming video without interruption. Get fast software downloads and updates. Play multiplayer video games. See family and friends as you talk to them on “video phone” applications like Skype. All with the reliability of fiber.

Doing schoolwork. More and more, kids have to use the internet to do school- work. Having high-speed internet at home can help them get better grades.

Running a home business. To compete effectively, you need high-speed internet to interact with customers, take and place orders, receive and send data, and get online training to increase your business skills and network with other professionals.

Getting medical attention. You’ll soon be able to consult with healthcare professionals and even get testing and monitoring without having to leave home.

Selling your home. Whether or not you actually take service, the availability of broadband in town will increase the value of your property should you sell it.

Recent Updates

Top Stories Archive

WiredWest: our cooperative solution for broadband internet in western Massachusetts

Get the Answers

Q. When will we actually get broadband?

Q. Will subscribers have to keep their Verizon phone service to get WiredWest’s broadband service?

Q. Who controls the subscriber rates?

Q: How does MBI play into this?

Learn the answers & more!

Meeting Information

WiredWest Executive Committee Meeting

October 30 @ 7:00 pm - 8:30 pm

WiredWest Board of Directors Meeting

November 13 @ 7:00 pm - 8:30 pm

WiredWest Board of Directors Meeting

December 11 @ 7:00 pm - 8:30 pm

Working together to build a state-of-the-art fiber-optic network to serve everyone and drive regional economic growth, create jobs, improve education and healthcare, and ensure a sustainable future for our communities.