Requesting Refund of your Deposit

We at WiredWest have pledged to return customer deposits with interest upon request.  In order to fulfill the legal requirement to have funds removed from the escrow account where the deposits are now held, we must hear from you directly.  Please mail a written, signed request to the address below, or email the scanned request to and we will gladly refund your WiredWest deposit (with interest). You may download and fill out this form:

Please mail the written, signed request to:

PO Box 60461
Florence, MA 01062

The request must come from the person who originally signed up; if a different name is used it will be difficult to verify. If you don’t use the form, please include this information in your request:

Address you signed up for
Mailing address if different
Phone (optional in case of questions)

You should receive your refund within 30 days of of our receiving your request.