August 2024

Customer Repair Billing Policy

2024-08-07T18:56:24-04:00August 7th, 2024|Documents|

Passed on May 15, 2024: Whenever the on-site repair tech determines that the breakage was the direct result of a customer’s action or the action of a customer’s contractor, the customer shall be billed for the repair. If the cost of the repair is greater than $500 the customer may choose to finance the repair [...]

July 2024

January 2024

WiredWest Operational Contract with Westfield Gas & Electric

2024-01-07T10:25:40-05:00January 5th, 2024|Documents|

WiredWest Operational Contract with Westfield Gas & Electric After much negotiation, WiredWest and Westfield Gas & Electric (WG&E) have signed the contract below. This is for a comprehensive package of services include ISP, Network Operations, Customer and Tech support, automatic detection of line faults and equipment failures and initiation of repairs. WiredWest will monitor WG&E's [...]

September 2023

January 2023

November 2022

November 2020

September 2020

August 2020

June 2020

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