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There is a one- time $99 activation fee on al l accounts.
Your town’s MLP may choose to add a monthly MLP fee to he lp defray depreciation reserve requirements and debt service for the money borrowed to build the network.

Getting Connected

When you sign up for service, your town’s MLP will bring a fiber connection from the network at the road to your house. The cost of this “drop” to your home will depend on how far you are from the road and whether you have overhead or underground utility service. The cost to you for this drop will depend on the available construction funds that your MLP has to work with.

Click on your town to sign up now:
Rowe | New Salem | Washington | Windsor

Questions? See the FAQ page for your town:
Rowe | New Salem | Washington | Windsor

Working Together

The towns of Becket, New Salem, Rowe, Washington and Windsor are charter member of WiredWest, a municipal co-op formed to bring broadband to towns in Western Massachusetts. WiredWest will be your towns Internet Service Provider and has contracted with Whip City Fiber to operate the network and serve our customers.

Why are the towns of Becket, New Salem, Rowe, Washington, and Windsor working with WiredWest?
By serving its member towns on a regional basis, WiredWest will reduce the administrative burden, cost and risks of owning and operating a fiber network. Customers will pay WiredWest for services, and as a non-profit cooperative, it will return excess revenues to its member towns.

What does Whip City Fiber do? Whip City Fiber is an internet service provider owned and operated by Westfield Gas + Electric. It has a successful track record serving customers in the city of Westfield and is working with several towns in Western Massachusetts to launch broadband service over municipal fiber networks. As a subcontractor to WiredWest, Whip City Fiber will operate and maintain our network and deliver service to our customers.

Shutesbury & New Salem Broadband Committees’ response to The Recorder

In a recent article in the The Recorder, “Wendell Eyes WiredWest Alternatives,” it was implied that Shutesbury and New Salem are looking at ways to build a (small) regional network. While our broadband committees are continuously evaluating all options as a part of appropriate due diligence on this critical issue, we do not at this time see any benefits to forming small regional networks. We have recently met with representatives from Wendell (and a local internet service provider) and are not convinced that the business model presents the economy and the stability that is essential in such an investment by our towns. Similarly, the article suggested that we are concerned about distributed ownership of the network in the larger WiredWest cooperative model. To the contrary, for a large cooperative, we see substantial benefits arising from the shared ownership model in terms of construction and operational efficiencies and in the cost efficiencies that accrue from the distribution of maintenance risk over a significantly larger enterprise. In addition, the stability that shared ownership brings is critical to the long term viability of the cooperative business model.

We will continue to seriously evaluate all proposals until such time as a commitment by our towns is appropriate (soon we hope!). We look forward to working with the Massachusetts Broadband Institute (MBI) on the ‘last mile’ construction and we urge MBI and all unserved communities to evaluate alternative models as critically as they evaluate the WiredWest model: a large number of towns coming together to form a mutually-committed, stable, and efficient system for delivering high speed broadband access to rural Western Massachusetts.
Shutesbury Broadband Committee
New Salem Broadband Committee

WiredWest Continues to Develop Plans as State Reviews Last Mile Broadband

WiredWest continues to actively develop its plans in coordination with the Massachusetts Broadband Institute (MBI). WiredWest will continue to push hard on behalf of and in concert with our towns and citizens for this desperately needed project to move forward. Every household, business, organization and town without access to high-speed Internet access is suffering today, Even when people were driving a car and tend to just listen to radio by cheap dvd player portable than knowing all the news and updates on the world wide web. Their solution is affordable and universally available broadband for our communities must remain a priority.

The WiredWest Negotiating Committee has worked successfully to build open lines of communication with the MBI over the last two months and have had numerous productive meetings. As the MBI works with the Baker administration, the WiredWest team continues the exhaustive due diligence process so we are all ready to move forward as soon as the pause has been lifted. WiredWest representatives remain in close contact with legislators and the MBI to monitor progress.

The Massachusetts Office of Administration & Finance is taking a close look at the $40 million last mile broadband allocation to ensure that state money is used wisely. We understand that the current “pause” is not related to WiredWest or on-going negotiations, but is a review of the entire last-mile project for all unserved towns. WiredWest welcomes the review as the Baker administration learns about the serious broadband access problem facing western Massachusetts and the responsible, local solution, supported by the taxpayers of WiredWest towns, and being developed by WiredWest and the MBI.

There is very strong local support, […]

WiredWest: our cooperative solution for broadband internet in western Massachusetts

Get the Answers

Q. When will we actually get broadband?

Q. Will subscribers have to keep their Verizon phone service to get WiredWest’s broadband service?

Q. Who controls the subscriber rates?

Q: How does MBI play into this?

Learn the answers & more!

Working together to build a state-of-the-art fiber-optic network to serve everyone and drive regional economic growth, create jobs, improve education and healthcare, and ensure a sustainable future for our communities.