There is a one-time activation fee on all accounts.
Your town’s MLP may choose to add a monthly MLP fee to help defray depreciation reserve requirements and debt service for the money borrowed to build the network.
Getting Connected
When you sign up for service, your town’s MLP will bring a fiber connection from the network at the road to your house. The cost of this “drop” to your home will depend on how far you are from the road and whether you have overhead or underground utility service. The cost to you for this drop will depend on the available construction funds that your MLP has to work with.
Click on your town to sign up now:
Becket | Heath | New Salem | Rowe | Washington | Windsor
Questions? See the FAQ page for your town:
Becket | Heath | New Salem | Rowe | Washington | Windsor
Working Together
The towns of Becket, New Salem, Rowe, Washington and Windsor are charter member of WiredWest, a municipal co-op formed to bring broadband to towns in Western Massachusetts. WiredWest will be your towns Internet Service Provider and has contracted with Whip City Fiber to operate the network and serve our customers.
Why are the towns of Becket, New Salem, Rowe, Washington, and Windsor working with WiredWest?
By serving its member towns on a regional basis, WiredWest will reduce the administrative burden, cost and risks of owning and operating a fiber network. Customers will pay WiredWest for services, and as a non-profit cooperative, it will return excess revenues to its member towns.
What does Whip City Fiber do? Whip City Fiber is an internet service provider owned and operated by Westfield Gas + Electric. It has a successful track record serving customers in the city of Westfield and is working with several towns in Western Massachusetts to launch broadband service over municipal fiber networks. As a subcontractor to WiredWest, Whip City Fiber will operate and maintain our network and deliver service to our customers.
New Salem Lights Up
New Salem is the second WiredWest town to begin servicing customers. Network construction is complete. A very successful signup campaign resulted in 80% of the town signing up. Installations were set back by the Covid-19 lockdown, but have now resumed with social distancing protocols in place. Residents who have not yet signed up can still get free installation. See details.
Becket Joins WiredWest Charter Members
Welcome Becket
On January 8, the Town of Becket decided to sign on with WiredWest to operate their network once it’s built. Becket has been a valued member of WiredWest since it’s inception, and has contributed greatly to the formation of our policies and business model. They have now comitted to having WiredWest operate their network along with existing charter members: New Salem, Rowe, Washington, and Windsor.
Rowe is First to Light Up
Rowe is First to Light Up
July 2019 – Rowe is the first WiredWest town to go live. The first few customers have been connected. Speeds are awesome. About 75% of the residents have signed up for service. It will take a couple of months to get everyone connected. Dreams do come true! More Info
The Benefits of Broadband
Watch streaming video without interruption. Get fast software downloads and updates. Play multiplayer video games. See family and friends as you talk to them on “video phone” applications like Skype. All with the reliability of fiber.
Doing schoolwork. More and more, kids have to use the internet to do school- work. Having high-speed internet at home can help them get better grades.
Running a home business. To compete effectively, you need high-speed internet to interact with customers, take and place orders, receive and send data, and get online training to increase your business skills and network with other professionals.
Getting medical attention. You’ll soon be able to consult with healthcare professionals and even get testing and monitoring without having to leave home.
Selling your home. Whether or not you actually take service, the availability of broadband in town will increase the value of your property should you sell it.
Recent Updates
- 6/20/2020 updated Bylaws passed on 6/17/2020
- 2/4/2020 added stories about Windsor and Washington to the Media Page
- 1/8/2020 Becket to operate it's network with WiredWest.
- 12/30/2019 Posted refund form.
- 12/11/2019 Added For Customers section
- 8/21/2019 New Salem Status page
- 6/28/2019 Rowe is first WiredWest town to go live.
- 4/12/2019 Washington update and new survey
- 3/27/2019 updated WiredWest Service Agreement with Towns
- 1/18/2019 Updated Bylaws and WiredWest Service Agreement with Towns
- 11/18/2018 Added Updated Bylaws, WiredWest Service Agreement, and Executive Summary of Network Operations and Service Agreement to Documents page.